doczen
Clinic management across India

More time for care.
A calmer clinic.

DocZen helps doctors and reception teams across India manage appointments, walk-ins and collections. Start with a free verified listing; choose a paid plan for DocZen patient booking and clinic operations, with no per-patient fee.

List your practice Explore pricing

Invited clinics can save 30% on their first annual subscription. See invitation eligibility and renewal prices.

Your practice. Your schedule. For the doctors. By the doctors.

A calmer clinic dayIllustrative preview

Your clinic workspace

Today, in one place.

12

Appointments

03

Waiting

08

Seen

At reception

Invented names
AP

A. Patil #000042

Clinic booking link

In consultation
RK

R. Kulkarni #000108

Walk-in

Arrived
SM

S. Mehta #000063

Reception booking

Confirmed

Your clinic. Your records. Your control.

From reception to records

One place for the day’s moving parts.

Bookings scattered across channels

DocZen bookings arrive on your schedule. Reception can add phone, WhatsApp, Practo and walk-in entries to the same system, or preview a CSV import. External platforms are manually recorded today; automatic Practo synchronisation is not promised.

A queue the whole clinic can follow

Use doctor and receptionist access for bookings, arrivals, walk-ins and consultation status. The clinic Android app is distributed through the signed-in dashboard when a signed release is available, with a limited offline queue for supported updates. Play Store and signed Windows releases are coming later. See Apps & devices for availability. Timings and capacity remain under clinic control.

Clarity about fees and collections

Show consultation fees before booking. Record actual collections, pending balances and clinic receipts. DocZen's practice offer is a flat clinic subscription, with no per-patient fee or consultation commission charged by DocZen to the clinic or doctor. Paid packages include defined monthly allowances of automated booking WhatsApp messages. Extra WhatsApp usage, staffed booking assistance and any payment-provider charges are disclosed separately.

Records that remain accessible when you leave

Clinic exports do not depend on subscription status. Keep the independent vault application and encrypted backups on clinic-controlled devices, and reopen them without a DocZen login. Local notes stay local; booking and queue information used online still lives in the cloud. We do not sell patient data.

Set up your clinic

A listing for patients. A workspace for your team.

  1. Submit the practice

    The doctor submits their registration, clinic, fees and schedule. We review the credentials and authority to represent the clinic before publishing.

  2. Bring in your team

    The clinic owner invites staff with their own email addresses. Reception manages the day’s list through its own access. Contact us to arrange a shared multi-doctor setup.

  3. Choose clinic tools

    Your approved clinic can explore Essential, Practice Plus or Clinic Care access through the billing dashboard. Review the included seats, trial terms and price before activation. A listing does not trigger a charge.

Submit a practiceDiscuss clinic setupInvited staff sign in

Already invited? Open the invitation link or sign in with the email your clinic owner invited. For device options, see apps and availability.

WhatsApp & email

Keep visit details easy to find.

Email confirmations

Patients receive booking details by email when email delivery is enabled. Core confirmations are included, so patients can return to their visit details without calling reception.

This sends appointment emails. It does not connect or read your personal inbox.

Bookings received on WhatsApp

Reception can manually add a booking received by WhatsApp or phone to the same appointment list as online bookings and walk-ins.

Conversations are not imported automatically. Staff confirm and enter the appointment.

Optional WhatsApp messages

Appointment confirmations and reminders are an optional setup for patients who agree to receive them. Ask us to confirm availability for your clinic before relying on this channel.

Provider setup and delivery checks are required. Essential includes 500, Practice Plus 2,000 and Clinic Care 5,000 automated booking WhatsApp messages per month after activation. These are WhatsApp messages, not SMS or marketing campaigns. Extra usage needs a written quote; human booking assistance is separate.

Scheduled reminders are not yet offered as a dependable live service. Patients can view their booking details on the website; clinics should keep their existing reminder process until DocZen confirms activation and delivery.

Ask about messaging setup

Honest limits

What DocZen does not do yet

DocZen is new. Rather than imply we do more than we do, here is what is not built yet:

  • Automatic integrations with Practo or every WhatsApp conversation
  • Automatic multi-device clinical editing; encrypted file transfer is a separate, explicit workflow
  • A full pharmacy, expenses or statutory accounting system; basic batch inventory is separate
  • Guaranteed patient leads, zero waiting time or instant third-party verification

Verification

How verification works

  1. You submit your registration number and which council issued it.
  2. We check your registration, against the council register or from your original certificate in person, and your authority to represent the clinic. We aim for an initial response within one working day; final verification depends on the documents and register availability.
  3. Once it checks out, we call you to set up your clinic timings and consultation fee.
  4. Your profile goes live and you get a link to share with your own patients.

Your clinic, clearly presented

A familiar place, before the first visit.

Help patients recognise your clinic

Photograph the entrance, waiting area and consultation room. Use images of your actual clinic, with no patients, records or screens containing personal information visible.

Illustrative example: clinic entrance

Clinic entrance

Illustrative example: reception and waiting area

Reception and waiting area

Illustrative example: consultation room

Consultation room

Questions before your clinic joins

Can a clinic anywhere in India join DocZen?
Yes. Doctors and clinics across India can apply. We check the doctor's registration and the applicant's authority to represent the clinic before publishing a listing. Local appointment availability depends on participating practices and their schedules.
What does DocZen clinic management software do?
DocZen brings appointments, walk-ins, reception status and collections into a clinic workspace. Doctors and receptionists use access appropriate to their roles. Clinical record storage and app availability vary by workflow; see Apps & devices for current releases.
What is free and what needs a paid plan?
A verified professional listing is free. DocZen patient booking and clinic operations use paid clinic plans. Patients pay no DocZen booking fee. The pricing page explains the current plans, included access and messaging allowances.
Can we keep using our existing booking channels?
Reception can record phone bookings, walk-ins and bookings received through other platforms in DocZen. Staff can also preview a CSV import. This is manual entry or import, not automatic synchronisation with those platforms.
Does joining guarantee new patients?
No. A DocZen listing helps people find your published profile, but it does not guarantee enquiries, bookings or revenue. Paid clinic plans provide the features and access described on the pricing page.

Compare clinic plans · Check app availability · Discuss your clinic's needs

Ready to list your practice?

Apply from your phone. See pricing first if you would rather look at the numbers.

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