The DocZen Journal
A little more clarity.
Before your next visit.
Practical reads for patients and the people who care for them. Understand profiles, fees, appointment types and the details that make a clinic visit easier to plan.
Booking a visit · 3 min read
Your first clinic booking, without the guesswork
From choosing a location to checking the fee: the details worth knowing before you confirm.
Read article
Family appointments · 3 min read
Booking for a parent or child? Keep the details clear.
A simple way to distinguish the person booking from the person visiting the doctor.
Read article
Before you go · 3 min read
A little planning for a calmer clinic visit
Keep your address, appointment details and practical questions together before leaving home.
Read article
Doctor profiles · 4 min read
How to read a doctor profile before booking
Use qualifications, clinic details, fees and availability together when deciding whom to contact.
Read articleFees and payments · 3 min read
Understanding the consultation fee on a booking
Read the fee for the exact clinic and visit type, and know which costs need a separate estimate.
Read article
Appointment types · 3 min read
Fixed time or token sitting: read your appointment correctly
Two ways clinics organise arrivals, and the details to check before you travel.
Read articleManaging a booking · 3 min read
Need to change a clinic appointment? Start with the booking
Find the right appointment, check available actions and make sure everyone has the updated details.
Read article
Ways to visit · 3 min read
Online booking and online consultation mean different things
Booking on a website does not mean the visit itself happens by video.
Read article
Choosing a location · 3 min read
When a doctor practises at more than one clinic
Check the practice attached to your appointment because address, hours and fee can vary.
Read articleAppointment and product guides by DocZen. These articles do not provide diagnosis or treatment advice. Artwork is illustrative.